Terms of service

MANFRED’S MODDING & REPAIR

TERMS OF SERVICE

Effective Date: September 5, 2026

By purchasing a service from Manfred’s Modding & Repair (“Manfred’s,” “we,” “us,” or “our”), submitting a device for repair, or otherwise requesting our services, you (“Customer,” “you,” or “your”) agree to the following Terms of Service.

Please read these terms carefully before submitting any device.

1. SERVICES

Manfred’s Modding & Repair provides electronic repair, diagnostics, modification, maintenance, installation, troubleshooting, and related services for devices such as:

Game consoles
PCs and computers
Handheld gaming systems
Controllers and accessories
Consumer electronics
Other electronic devices accepted by Manfred’s

Services and pricing may vary depending on the device, condition, problem, requested work, and parts required.

2. DIAGNOSTIC FEE

A diagnostic fee may be charged before repair work begins.

The diagnostic fee covers the time and labor required to inspect and troubleshoot the device.

A diagnostic fee does not guarantee that the device can be repaired.

If a device is determined to be beyond economical repair, unsafe to repair, missing necessary components, or otherwise not reasonably repairable, the diagnostic fee may still apply.

Any additional repair work requiring customer approval will be communicated before proceeding whenever reasonably possible.

3. MAIL-IN REPAIRS

Customers sending devices to Manfred’s are responsible for properly packaging and shipping their devices to us.

Customers should:

Use appropriate protective packaging.
Include only items necessary for the requested service.
Remove personal belongings, discs, game cartridges, memory cards, batteries when appropriate, and other unnecessary items.
Back up important data before shipment.
Use a shipping service that provides tracking and insurance when appropriate.

Manfred’s is not responsible for damage caused by inadequate packaging before the device arrives at our facility.

4. SHIPPING DAMAGE AND LOSS

Manfred’s is not responsible for devices that are lost or damaged while being shipped to us.

Once a repaired device is returned to the Customer, responsibility for the shipment transfers according to the applicable shipping service and purchased shipping/insurance coverage.

Customers are responsible for providing an accurate shipping address.

Additional shipping charges may apply if a package is returned because of an incorrect or incomplete address.

5. DEVICE CONDITION

The Customer represents that they are the lawful owner of the device or have authorization from the lawful owner to submit it for service.

Manfred’s may refuse service for devices that appear to be:

Stolen
Illegally obtained
Unsafe
Contaminated
Tampered with in a manner that creates a safety risk
Damaged beyond reasonable repair
Involved in unlawful activity

6. PRE-EXISTING DAMAGE

The Customer understands that electronic devices may contain hidden, pre-existing, or intermittent problems.

Manfred’s is not responsible for unrelated pre-existing defects that become apparent during testing or repair.

Examples may include:

Cracked housings
Broken ports
Liquid damage
Corrosion
Previous repair damage
Missing screws or components
Faulty storage devices
Damaged cables
Motherboard damage
Existing software problems

If additional problems are discovered, additional charges may apply if the Customer requests repair of those problems.

7. DATA AND PERSONAL INFORMATION

CUSTOMERS ARE RESPONSIBLE FOR BACKING UP THEIR DATA BEFORE SUBMITTING A DEVICE.

Repair or modification may require resetting, formatting, replacing, reinstalling, or otherwise altering storage devices or software.

Manfred’s does not guarantee that personal data, accounts, saves, files, settings, applications, or other information will remain intact.

Manfred’s is not responsible for lost, corrupted, deleted, or inaccessible data resulting from repair, modification, testing, troubleshooting, software installation, hardware failure, or circumstances outside our reasonable control.

Customers should remove sensitive personal information whenever possible.

8. PASSWORDS AND ACCOUNT INFORMATION

Manfred’s may request passwords, PINs, or other access information when reasonably necessary to test a device.

Customers should provide only the information necessary for the requested service.

Manfred’s will not intentionally access personal information unrelated to the repair.

Customers are responsible for changing passwords after service when appropriate.

9. MODIFICATIONS AND CUSTOM WORK

Modification services may permanently alter a device.

Modifications can potentially:

Void manufacturer warranties
Change device functionality
Cause compatibility issues
Require additional maintenance
Prevent future official software updates
Cause hardware or software failures

The Customer accepts these risks when requesting modification services.

Manfred’s does not guarantee compatibility with every future update, accessory, game, application, network, or third-party service.

10. CUSTOMER AUTHORIZATION

By submitting a device, the Customer authorizes Manfred’s to perform reasonable inspection, testing, disassembly, repair, modification, and troubleshooting necessary to provide the requested service.

Additional work that materially changes the original requested service may require customer approval.

11. PAYMENT

Payment is required according to the invoice or service terms provided by Manfred’s.

Customers may be required to pay:

Diagnostic fees
Labor charges
Parts costs
Shipping charges
Taxes
Additional approved services
Other applicable charges

Orders may not be returned until all applicable balances have been paid.

12. REPAIR ESTIMATES

Repair estimates are estimates and may change if additional damage or problems are discovered after disassembly or testing.

If the actual cost differs substantially from the original estimate, Manfred’s may contact the Customer for approval before continuing.

13. PARTS

Manfred’s may use new, refurbished, aftermarket, original-equipment, or donor components depending on availability and the service requested.

Unless specifically promised otherwise, a particular manufacturer or brand of replacement component is not guaranteed.

14. REPAIR WARRANTY

If a warranty is offered for a particular repair, the warranty applies only to the specific work performed and/or parts covered by that warranty.

A repair warranty does not cover:

Physical damage after delivery
Liquid damage
Drops or impacts
Electrical surges
Customer modifications
Unauthorized repairs
Improper use
Abuse or neglect
New unrelated failures
Normal wear and tear
Software problems unrelated to the repair

Warranty terms may vary by service.

15. NO GUARANTEE OF COMPLETE RESTORATION

Repairing one problem does not guarantee that an aging or damaged device will operate indefinitely.

Older electronics may have multiple failing components.

Manfred’s cannot guarantee that a device will remain operational after repair if additional unrelated components fail.

16. REPAIR ATTEMPTS

Some repairs involve a risk of failure despite reasonable professional care.

In cases involving severely damaged, liquid-damaged, corroded, previously repaired, or otherwise compromised electronics, successful repair may not be possible.

The Customer acknowledges that attempting repair on a damaged device may involve additional risk.

17. UNCLAIMED DEVICES

Customers are responsible for retrieving or arranging shipment of completed devices.

If a Customer fails to respond to repeated contact attempts or fails to retrieve a device for an extended period, Manfred’s may treat the device as abandoned to the extent permitted by applicable law.

Before disposing of or otherwise handling an abandoned device, Manfred’s will provide notices and follow applicable legal requirements.

18. CANCELLATIONS AND REFUNDS

Refund eligibility depends on the service, work already performed, parts purchased, and applicable law.

Diagnostic, labor, shipping, special-order, and already-installed parts charges may be non-refundable once the applicable service has been performed or costs incurred.

Custom work and specially ordered parts may be subject to additional cancellation restrictions.

19. THIRD-PARTY SERVICES

Some repairs or modifications may depend on third-party software, hardware, services, servers, networks, manufacturers, or other providers.

Manfred’s does not control third-party services and cannot guarantee their continued availability or functionality.

20. SOFTWARE AND MODDING

Customers are responsible for ensuring that their requested use of modified devices and software complies with applicable laws, licenses, terms of service, and intellectual-property rights.

Manfred’s does not provide or authorize unauthorized copies of copyrighted games, software, or other protected material.

The Customer is responsible for any content or software they provide for installation or use.

21. LIABILITY

To the maximum extent permitted by applicable law, Manfred’s Modding & Repair will not be responsible for indirect, incidental, consequential, special, or unforeseeable losses arising from the repair or modification of a device.

This includes, where legally permitted:

Loss of data
Loss of saved games
Loss of business
Loss of profits
Loss of use
Loss of software
Loss of personal files
Other consequential damages

Nothing in these Terms is intended to waive rights or protections that cannot legally be waived.

22. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Manfred’s liability relating to a service will be limited to the amount actually paid to Manfred’s for the specific service giving rise to the claim.

This limitation does not apply where prohibited by applicable law.

23. CUSTOMER RESPONSIBILITY

The Customer is responsible for:

Providing accurate contact information.
Providing accurate shipping information.
Backing up data.
Disclosing known damage or previous repairs.
Providing necessary accessories or information required for testing.
Using the repaired device appropriately.
Following any instructions provided after repair.

24. RIGHT TO REFUSE SERVICE

Manfred’s reserves the right to refuse service when reasonably necessary, including when:

A repair presents an unreasonable safety risk.
The requested service cannot reasonably be performed.
The device appears to be stolen or unlawfully obtained.
The Customer requests unlawful activity.
The Customer behaves abusively or threateningly toward staff.
Required parts are unavailable.
The repair is outside our capabilities.

25. COMMUNICATION

Customers are responsible for monitoring the contact information they provide.

Failure to respond to messages, requests for approval, or shipping communications may delay service.

26. CHANGES TO THESE TERMS

Manfred’s may update these Terms of Service from time to time.

The version applicable to an order will generally be the version in effect when the service is accepted, unless otherwise required by law.

27. GOVERNING LAW

These Terms will be interpreted under applicable federal and state laws.

Nothing in these Terms prevents a Customer from exercising rights provided by applicable consumer-protection laws.

28. ACCEPTANCE

By submitting a device, purchasing a service, paying an invoice, or otherwise authorizing Manfred’s Modding & Repair to perform work, the Customer acknowledges that they have read, understood, and agreed to these Terms of Service.

IMPORTANT CUSTOMER NOTICE

BACK UP YOUR DATA BEFORE SHIPPING YOUR DEVICE.

Manfred’s Modding & Repair is not responsible for lost, deleted, corrupted, or inaccessible data.

Electronic repairs involve inherent risks. While we will use reasonable care, a repair is not guaranteed to succeed, particularly when a device has severe damage, liquid damage, corrosion, previous repair attempts, or multiple underlying failures.

By authorizing service, you acknowledge and accept these risks.

Thank you for choosing Manfred’s Modding & Repair.